7win63 Privacy Policy: How We Handle Your information
When you open an account with 7win63, you share personal details with us — and this policy explains exactly what we collect, why we collect it, and the choices available to you. Availability of our service depends on local law and applies only to eligible regions under applicable regulations.
Account data handled with care
Maya and Coins. ph transaction records protected
Your rights clearly explained
Contact route available for all data questions
POLICY SCOPE DETAILS
What This Privacy Policy Covers at 7win63
This policy applies to all personal information we collect when you access 7win63 through a mobile browser or any supported device. The information we gather includes the details you provide at account registration — such as your name, contact number and email address — along with usage data generated as you navigate the lobby, place bets or manage your account wallet. When you add a payment method such as Maya or Coins. ph, the transaction reference and linked account identifier are recorded solely to process your request and maintain your account history. We do not store full card numbers or full e-wallet credentials on our servers. We collect device identifiers and session data to maintain continuity between your mobile sessions and to detect activity that may indicate unauthorised access. Cookies and similar technologies are used to keep your login session active and to remember your preferences within the lobby. You can manage cookie settings through your mobile browser. We retain your data for as long as your account remains active and for any additional period required by the regulations of eligible regions where you access our service. If you close your account, we will retain only the records we are legally required to keep.
Maya
Transaction references tied to Maya deposits or withdrawals are stored in your account history to support verification and dispute resolution. We do not retain full wallet credentials beyond what is needed to process each request.
Coins. ph
When you transact through Coins. ph, the reference ID is logged against your account record. This supports our ability to trace and resolve any transaction queries you raise with our support team.
Session Data
Mobile session identifiers help us maintain your login state across page reloads and reconnections. This data is not shared with third parties for marketing and is deleted when no longer operationally required.
INSIDE AND OUTSIDE
Where This Policy Applies and Where It Does Not
Not every interaction you have while using 7win63 falls under this policy in the same way. Understanding the boundary helps you know when our obligations apply directly and when a separate party's terms govern your experience. This section sets out the four main areas clearly so you can make informed choices about the information you share.
Account Access
All personal data collected during registration, login and account management falls directly under this policy. This includes the credentials you create, the verification details you submit and the preferences you set inside your account dashboard.
Transactions
Payment activity processed through Maya, Coins. ph or other supported rails is covered by this policy insofar as we hold a transaction record. The payment provider's own terms govern how they handle data on their side of the transaction.
Site Content
Browsing behaviour within the 7win63 lobby — the pages you visit, the game categories you open, the time spent in a session — is collected and governed by this policy. We use this data only for service continuity and account security purposes.
Third-Party Services
Links or integrations that take you outside 7win63 — including payment apps, device app stores or external help resources — are governed by those third parties' own privacy terms. We do not control how they collect or use your data.
YOUR ACCOUNT RIGHTS
Practical Steps to Exercise Your Privacy Rights
You have concrete actions available to you under this policy, and we have built account paths that make most of them straightforward. Reviewing the personal details we hold starts inside your account dashboard after you log in — the profile section shows the name, contact number and email on record. If any of those details are incorrect or outdated, you can update most fields directly from the same screen; where a field is locked for security reasons, our support team can make the correction after verifying your identity. If you want to understand exactly what data we hold about you, you can raise a data access request through the support contact route below. We aim to respond to these requests within the period required under the applicable law of your eligible region. If you believe your data has been handled incorrectly or you want to request removal of records beyond our mandatory retention period, submit that request in writing through our support channel.
Review Your Records
Log in and open your account dashboard. The profile section shows the personal details currently on file. Check these after any account update to confirm the correct information is held.
Correct Account Details
Most fields in your profile can be edited directly. For locked fields — such as a registered mobile number — contact support with your account verification details and the correction you need made.
Raise a Data Question
If you want a full account of what data we hold, send a written request through the support contact route. Include your registered email address so we can locate your account record accurately.
Request Data Removal
Where no mandatory retention requirement applies, you may request deletion of your data by contacting us in writing. We will confirm what can be removed and what must be retained under applicable regional regulations.
REACH OUR TEAM
How to Contact 7win63 About This Policy
If you have a question about how we handle your personal data, the quickest path is through the support routes below. Keep your registered email address on hand when you reach out — it is the primary way we locate your account record and respond to the right person. All privacy-related requests are handled separately from general account queries to make sure they reach the right team.
Live Chat
Open the chat widget from any page while logged in. Select the account or privacy topic from the menu so your message reaches the correct queue.
Email Support
Send your data question or correction request to our registered support email. Include your account email address and a clear description of your request for a faster response.
Help Centre
The Help Centre in your account dashboard covers the most common privacy questions with written answers. Check there first — many requests can be resolved without waiting for a reply.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
7win63 keeps your personal data within systems that are designed to limit access to the people and processes that need it. Account credentials are stored using encryption; payment transaction references are logged but not stored in a way that exposes full wallet details. We review data retention periods so that records are not kept longer than required, and we apply the same standard to session data collected from mobile access. If you suspect unauthorised access to your account, change your password immediately through the account security section in your dashboard and contact support using the routes above.
Data Encryption
Account passwords and sensitive fields are encrypted at rest. We do not store plaintext credentials, and access to account records within our systems is restricted to authorised personnel only.
Cookie Management
Cookies used on 7win63 are limited to session continuity and preference storage. You can clear or block cookies through your mobile browser settings; doing so may affect how your login state is maintained.
Retention Schedule
We hold your data only for as long as your account is active and for any additional period required by the regulations of your eligible region. Inactive account data is reviewed and reduced on a scheduled basis.
Policy Updates
When this policy changes in a meaningful way, we post the updated version at this page address and note the revision date at the top of the document. Continuing to use your account after a policy update means you have seen the current version.
POLICY FAQ
Common Questions About Your Privacy at 7win63
These are the questions we receive most often about how this policy works in practice. If your question is not answered here, the support routes in the section above connect you directly to a team member who handles data and account queries.
What personal information does 7win63 collect when I register?
At registration we collect your name, contact number, email address and any verification details required to open an account. Once your account is active, we also collect session data and transaction references from payment methods such as Maya or Coins. ph when you use them.
How is my Maya or Coins. ph transaction data stored?
We record transaction reference IDs linked to your account to support history and dispute resolution. Full wallet credentials are not stored on our servers. The payment provider handles their own data under their own privacy terms, separate from ours.
Can I see what data 7win63 holds about my account?
Yes. Log in and check your account dashboard first — it shows the profile details on file. For a fuller account of what we hold, submit a written data access request through live chat or email support with your registered email address included.
How do I correct an error in my account details?
Most profile fields can be edited directly in the account dashboard. If a field is locked, contact our support team through live chat or email, provide your account verification details, and state the correction needed. We will update the record after confirming your identity.
Does 7win63 share my data with third parties?
We do not share your personal data with third parties for marketing. Data may be passed to payment processors such as Maya or Coins. ph only to the extent required to complete your transaction. Any other sharing would be limited to what is required by applicable regulations in your eligible region.
How do I request deletion of my account data?
Send a written deletion request to our support team by email or live chat, including your registered email address. We will confirm which records can be removed immediately and which must be retained under the mandatory retention requirements applicable to your eligible region.